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Payment Methods Shipping Charges Sales Tax Backorders Return Policy Damaged Shipments Order Status Sizing Information Payment Methods      Malibu Strings accepts Visa, Mastercard, American Express, Discover, and PayPal. Malibu Strings also accepts money orders made out to "Malibu Strings" mailed to: 21521 Blythe St Canoga Park, CA 91304 Shipping Charges All items are made when ordered. Our current shipping times and methods are as follows: Standard Shipping (US orders) - 7-10 business days from the time the order is placed - $8.95 Express Shipping (US orders) - 4-7 business days from the time the order is placed - $32.95 Standard International Shipping (Outside the US) - 10-14 business days from the time the order is placed - $22.95 Express International Shipping (Outside the US) - 7-10 business days from the time the order is placed - $42.95 All International orders are shipped through FedEx or USPS Express International Mail, unless another service is requested. For special shipping requests, you may call Customer Service at (818) 332-0527, fax to (818) 883-0444 or e-mail service@malibustrings.com. Please note that any customs transactions will be customer's responsibility. All orders to APO/FPO addresses are sent USPS Priority Mail. There are no additional fees. Sales Tax We charge NO SALES TAX for orders shipped outside of California. We charge required local and state taxes for California. The appropriate amount will be applied to your order when it is totaled by our shopping cart system. Backorders and out of stock merchandise Backordered merchandise includes items that are not currently in stock. In the event that your order can not be filled within 7 days we will put it on backorder status and notify you of the approximate delivery date via e-mail. If you do not respond to our e-mail notification, we will consider your order to be valid and we will notify you upon our shipment of the backorder items via e-mail. Return Policy Should any item fail to meet your expectations, simply return it within 15 days in a new and unused condition and we will gladly exchange it or refund your merchandise price. Shipping and handling charges are not refundable. We make the first exchange at no additional cost. Damaged Shipments For your protection, please do not sign for merchandise until you inspect the packaging for damage. Malibu Strings makes every effort to prevent shipping damage, however, please keep the original shipping carton and take the following steps if there appears to be shipping damage: 1) Promptly contact the office of the shipping company for a Damage Inspection report; 2) Request that the shipping company return the merchandise to the address listed on the package. PLEASE DO NOT RETURN THE MERCHANDISE YOURSELF, as this may delay your reorder or credit. E-mail our customer service department and they will explain our return policy. Order Status Feel free to e-mail our customer service department at any time to check the status of your order. We will get back to you within 24 hours with a detailed response. Sizing Information We specialize in swimsuits for the uninhibited, so when ordering keep in mind that our styles are cut SMALL. If you would like more coverage, order a size larger than you normally would. The table below shows the width of the top of our basic triangle tops.
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