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If you have questions about an order or you would like to share your thoughts with us, you can contact us by e-mail, phone, fax, or mail.

To find quick answers to your questions, please read our policies here.

by e-mail:        service@malibustrings.com (Fastest response)

by phone:         (818) 724-9369 (Product questions only - Please leave a message and we will call you back)

by fax:             (818) 883-0444

by mail:           Malibu String Bikini Company
                        21521 Blythe St
                        Canoga Park, CA 91304 U.S.A.


Shipping time takes approximately 10-12 Business Days from the time you order. We make all suits when they are ordered. If you picked the Express Shipping option, shipping takes approximately 4-7 business days. If you have an urgent question about order status only, you can call our direct factory line. You must have your 12 digit order confirmation #. You will receive a tracking # by email when your order ships.

Direct Factory Line - (818) 883-0410 (This line can only handle Order Status questions.)